At TruStudSel, we respect your privacy and are committed to providing you with control over your personal data. This page explains how you can request the deletion of your personal data from our app and services.
How to Delete Your Account and Data
You have two options to request the deletion of your account and personal data:
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In-App Deletion
You can delete your account directly from within the app by going to Settings → Account → Delete Account.
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Email Request
You can send an email to request data deletion as described below.
Deletion Request via Email
To request the deletion of your personal data via email, please:
- Send an email to trustudsel@gmail.com
- Use the subject line: "Data Deletion Request"
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Include the following information in your email:
- Your full name
- Your email address associated with the account
- A statement requesting the deletion of your data
Contact Information
If you have any questions about the data deletion process, please contact us at: trustudsel@gmail.com
What Data Will Be Deleted
Upon your request, we will delete the following data associated with your account:
Retention Period
We will process your deletion request within 30 days of receipt. In some cases, we may retain certain data as required by law or for legitimate business purposes. Any retained data will be maintained in accordance with our Privacy Policy.
Third-Party Services
Please note that we use certain third-party services to operate our application:
AWS Cognito
For authentication and user management
Firebase
For database storage and real-time messaging
When we delete your data from our systems, we ensure that all personal information is removed from these third-party services as well, including your authentication data from AWS Cognito and your stored content from Firebase.